Dr. Dean leverages her knowledge and relationships to help her clients move from good to great. She offers a variety of services including coaching, consulting, mentoring, and training on an individual level (leader and/or follower), team level, company-wide level, or project level.
Coaching is usually a shorter relationship than mentoring with a narrower focus designed to take the client from where they are now to where they want to be. The coaching relationship is structured in nature with a set duration. Coaching generally places emphasis on achieving specific, time-bound goals and involves specific development areas/issues. According to the International Coach Federation coaching is defined as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” The coach is supportive, inspirational, focused, and empowering.
Consulting is unlike coaching because with coaching, answers come from the client. With consulting, a scientific approach is pursued to identify and articulate the problem, conduct research (qualitative, quantitative, phenomenological, etc.), perform analysis, communicate with the clients via a consulting report and presentation. For some clients, the consultant’s job ends with the final report. After the final report, the client will then take the information and move forward with the next steps. For other clients, they appreciate the consultant to stay on the project and assist with coaching and training, or whatever next steps are appropriate.
Mentoring is typically a longer relationship than coaching and provides advice, guidance, and wisdom. The mentoring relationship is generally informal and covers a broader view of the person. The focus is usually on career and personal development and the agenda is set by the mentee with the mentor providing support and guidance. In the past, Dr. Dean has worked with mentors and mentees to cultivate relationships that help guide the professional through various stages of their career. A mentor is a great partner to call upon when difficult situations arise such as demanding schedules, ethical conflict, or toxic working relationships.
Training is about learning a new skill through curriculum. The training process involves teaching skills such as communication, crisis management, data mining, finance, or negotiations (just to name a few). The trainer might conduct the training in person at a half-day, all-day, or multi-day training event. Or, the trainer may conduct training virtually through Zoom sessions. The trainer is able to develop training modules that can be shared with others to facilitate the training or can deliver the training their selves.
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