Dr. Dean leverages her knowledge and relationships to help her clients move from good to great. She offers a variety of services including coaching, consulting, mentoring, and training on an individual level (leader and/or follower), team level, company-wide level, or project level.
Coaching is usually a shorter relationship than mentoring with a narrower focus designed to take the client from where they are now to where they want to be. The coaching relationship is structured in nature with a set duration. Coaching generally places emphasis on achieving specific, time-bound goals and involves specific development areas/issues. According to the International Coach Federation coaching is defined as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” The coach is supportive, inspirational, focused, and empowering. Dr. Dean coaches 1-on-1 and/or in group settings.
Consulting is unlike coaching because with coaching, answers come from the client. With consulting, a scientific approach is pursued to identify and articulate the problem, conduct research (qualitative, quantitative, phenomenological, etc.), perform analysis, communicate with the clients via a consulting report and presentation. For some clients, the consultant’s job ends with the final report. After the final report, the client will then take the information and move forward with the next steps. For other clients, they desire for the consultant to stay on the project and assist with coaching and training, or whatever next steps are appropriate. Dr. Dean has had great success with consulting as she digs into the data to find the root cause of the issues. She usually stays on the project to assist with the action steps of coaching, mentoring, and/or training.
Mentoring is typically a longer relationship than coaching and provides advice, guidance, and wisdom. The mentoring relationship is generally informal and covers a broader view of the person. The focus is usually on career and personal development and the agenda is set by the mentee with the mentor providing support and guidance. In the past, Dr. Dean has worked with mentors and mentees to cultivate relationships that help guide the professional through various stages of their career. A mentor is a great partner to call upon when difficult situations arise such as demanding schedules, ethical conflict, or toxic working relationships. Dr. Dean also works with Ph.D. students to mentor them throughout their dissertation phase.
Training is about learning a new skill through curriculum. The training process involves teaching skills such as communication, crisis management, data mining, finance, or negotiations (just to name a few). The trainer might conduct the training in person at a half-day, all-day, or multi-day training event. Or, the trainer may conduct training virtually through Zoom sessions or other online platforms. The trainer is able to develop training modules that can be shared with others to facilitate the training or can deliver the training their selves. Dr. Dean has designed a separate website to deliver online training modules that can be independent or in collaboration with a group coaching program.
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